Bq99 Terms & Conditions

Bq99 is an online gaming and betting platform serving adult users in Bangladesh and select regions. The following terms apply to all bq99 services:

• These terms and conditions apply to both the bq99.bet website and mobile application.
• Bq99 reserves the right to amend these terms and conditions at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms.
• All operations at bq99 are conducted under an international gaming license.
• This platform is intended for entertainment purposes only. bq99 does not guarantee against financial loss.

To open an account with bq99, you must register with accurate and complete information. Only one account per person is permitted.

• Multiple Accounts Prohibited: Any attempt to open multiple accounts by the same person, from the same device, or from the same IP address will result in all accounts being suspended and all funds forfeited.
• Accurate Information: Your name, date of birth, mobile number, and payment details must always be accurate. Providing false information will result in permanent account suspension.
• KYC Verification: Identity verification via national ID or passport may be required before processing a withdrawal.
• Password Security: You are responsible for keeping your account password confidential. Sharing account access with third parties is not permitted.

Bq99 reserves the right to put any transaction on hold until verification is complete.

Minimum age to participate on bq99 18 Years. This is strictly enforced without exception.

• If a false date of birth is provided at registration and is subsequently verified as such, the account will be cancelled and all winnings will be forfeited.
• You are solely responsible if any underage person accesses your account from your device.
• Bq99 encourages the use of parental control software to prevent minors from accessing the platform.

The following rules apply to all deposits and withdrawals on bq99:

• Deposit Methods: Deposits can be made via Mobile Pay, Nagad, Rocket, or bank transfer. Funds are generally credited to your account instantly.
• Minimum Deposit: The minimum deposit amount is ৳500 per transaction. The maximum limit may vary depending on the payment method.
• Withdrawal Process: Withdrawal requests are processed in an average of 3–15 minutes. Bank transfers may take up to 24 hours.
• Withdrawal Methods: Withdrawals can only be made using the same method that was used for the deposit.
• Bonus Wagering Requirements: Bonus funds are subject to wagering requirements before a withdrawal can be made.
• Transaction Fees: bq99 generally does not charge transaction fees; however, your bank or mobile banking provider may apply their own charges.

All bq99 bonuses and promotional offers are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Welcome Bonus: A 100% bonus on the first deposit applies to new members. The bonus must be wagered a specified number of times (typically 20–30x) before it can be used.
• Cashback Bonus: Weekly cashback is credited directly and can be withdrawn immediately.
• Referral Bonus: Refer a friend and both of you will receive a bonus, provided the referred person completes their first deposit.
• Bonus Validity: Every bonus has an expiry date. Any bonus that is not used within its validity period will be automatically cancelled.
• Bonus Abuse: If bonus abuse is suspected, bq99 reserves the right to investigate the account and void the bonus.

All betting and gaming activities on bq99 are conducted in accordance with the following rules:

• Minimum Bet: The minimum bet for Sports Betting is ৳10. Minimum bets for casino games vary by game.
• Maximum win limit: Single-bet payouts are subject to a maximum limit. Large payouts will be processed after verification.
• Live Betting: Live betting is available during matches. Live odds can change rapidly — a bet is not considered final until it is confirmed.
• Match Cancelled: If a match is cancelled, the associated bet will be voided and the stake refunded.
• Odds Error: If incorrect odds are displayed due to a technical error, bq99 reserves the right to void the affected bets.
• Technical Disruption: If a game is interrupted due to server or network issues, bq99 will take the best available corrective action.

The following activities are strictly prohibited on the bq99 platform and may result in account termination:

• Engaging in fraudulent or deceptive activities.
• Using betting software, bots, or automation tools.
• Bonus abuse or bonus hunting.
• Accessing another user's account or sharing account credentials.
• Using the platform for money laundering or any illegal financial activity.
• Placing bets using match-fixing arrangements or insider information.
• Attempting to hack or launch a cyber attack on bq99's systems.
• Harassing or intimidating other users.

Bq99 may close or temporarily suspend an account under the following circumstances:

• Violation of these Terms and Conditions.
• Failure to verify identity or providing false information.
• Extended inactivity of more than 12 months.
• Due to a court order or legal obligation.

Users may also request account closure at any time through the support team. Prior to closure, users will be given the opportunity to withdraw any verified funds, unless the account is being closed due to a rule violation.

Responsible gaming is bq99's top priority. To ensure gaming stays entertainment and never becomes an addiction, we have a range of protective measures in place.

• Self-Exclusion: You can self-lock your account for a set period at any time — from 1 week up to permanently.
• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Betting Limits: You can set a betting limit for each session.
• Reality Check: You will receive periodic reminders of how long you have been playing.

If you or someone you know is struggling with a gaming addiction, please reach out to our support team. For more information, visit our Responsible Play Visit the page.

Bq99 uses industry-leading security measures to keep your personal information safe.

• Your personal information is never sold to third parties.
• All data is secured with SSL encryption.
• Payment information is stored in compliance with PCI-DSS standards.
• Consent for marketing communications is collected separately.

For more details, visit our Privacy Policy Visit the page.

For any dispute or complaint, please follow the steps below:

• Step One: Contact our support team directly via live chat or email. Most issues are resolved within 24 hours.
• Step 2: If the issue is not resolved at the first step, submit a formal complaint. The relevant department will respond within 72 hours.
• Step Three: If you are not satisfied with our resolution, the dispute can be referred to an international gaming arbitration body.

Bq99 reserves the right to update these terms and conditions at any time.

• For significant changes, users will be notified by email or SMS at least 7 days in advance.
• Minor changes may take effect immediately and will be published on the website.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

You can check the "Last Updated" date at the top of this page to see when the terms were most recently revised.